Pottery Energy

Terms and Conditions

STUDIO POLICIES

Respect : Respect fellow students and instructors.
Safety: Studio tools remain in-class property. Ask for assistance before using tools or equipment. Use tools at your own risk.
Makeup Allowance: One makeup day for 6 week classes per student, scheduled with instructor.
Work Protection: Refrain from touching others' work.

BROKEN/LOST POTTERY

We truly hate it when this happens. However, we have to stipulate that the cost of your workshop or class is for the experience and instruction, it is not contingent on keeping a piece of pottery. There are no refunds for damaged, lost, or discarded pottery.

There are many variables during the drying and firing process that can happen to clay, even if you’re an experienced potter. Pieces can crack, stick to kiln shelves and even explode during the firing (work is fired in a kiln to 2200 degrees!). While we make every effort to ensure the success of your pottery, these variables make it impossible to guarantee your work will survive in ideal condition.

SAFETY NON-COMPLIANCE

Instructors reserve the right to remove anyone from the studio for failing to comply with safety requirements. Class registration will not be refunded in the event of dismissal for failing to follow safety rules.

TERMS AND CONDITIONS

Policy Acknowledgement: Registration for a class, workshop or private party with Pottery Energy implies agreement with these policies.

Return and Refund Policy

REFUND POLICY

Eligibility: Refunds are available for classes, workshops and private parties with 72 hour notice before the start date.
Cancellation Fee: 10% cancellation fee applies.
Exceptions: No refunds for cancellations during sessions.
Transfer Options: Classes/workshops can be transferred to another person or different class/workshop if openings are available.

CANCELLATION POLICY

Notification: Classes/workshops canceled by the instructor will be sent via text/email.
Missed Class Options: Provided via text/email for 6-week classes and mini-workshops.
Weather Policy: No refunds/proration for weather-related absences if studio remains open.

MAKE UP POLICY

Multi-Week Courses

Any missed classes will not be refunded, however, we will allow make-up sessions.

Makeup Dates: Available, but cannot extend beyond 6 weeks.
Cross-Scheduling: Wednesday classes can makeup on Saturdays and vice versa.
- Proration: Fees cannot be prorated for missed classes.

One-Time Classes or Workshops

Missed workshops will not be refunded.

We appreciate your understanding as our studio has limited spaces.

Makeup Limitations: No makeup days due to unique, non-repeating workshops.
Alternative: Consider gifting seat to friend/family.

Terms and Conditions

Return and Refund Policy

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